Pertinent Information relating to our Courses
SMARTTEAM SCHOOL OF MANAGEMENT provides clear and accurate information
in our brochures on the School and the courses offered to assist students and their parent(s)/
guardian(s) to make informed decisions.
In addition to providing information relating to our organization’s profile, prerequisites
and requirements for courses as well as fees payable, SMARTTEAM SCHOOL OF MANAGEMENT also provides
other relevant information including:
Student Services
- Details of orientation and support courses.
- Details of Student Pass Application process.
- Accommodation options for Students.
School Policies
- Student withdrawal and non-attendance policies as stated in the Student Handbook.
- School refund policy on terms and conditions of course fee and refunds due to course termination by the School.
- Details of the protection of the students tuition fees under the Student Tuition Fee Account endorsed by CASE
- Communication
- Students feedback procedures.
- Mode of notification will be by telephone, email, letter/memo, notice on notice board or face-to-face meeting in the event of any changes.
We have proper procedures in place to keep students posted of changes.
The Education Manager will speak and counsel Students or inform them of any
change that may arise.
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