We, SmartTeam - School of Management, are here to help you to succeed.              Our Courses: Professional Certificate in Customer Service and Telemarketing,       Professional Certificate in Business & Marketing,        Diploma in Business & Marketing,        Advanced Diploma in Business & Marketing        ... and more...
Pertinent Information relating to our Courses

SMARTTEAM SCHOOL OF MANAGEMENT provides clear and accurate information in our brochures on the School and the courses offered to assist students and their parent(s)/ guardian(s) to make informed decisions.

In addition to providing information relating to our organization’s profile, prerequisites and requirements for courses as well as fees payable, SMARTTEAM SCHOOL OF MANAGEMENT also provides other relevant information including:

Student Services
  • Details of orientation and support courses.
  • Details of Student Pass Application process.
  • Accommodation options for Students.
School Policies
  • Student withdrawal and non-attendance policies as stated in the Student Handbook.
  • School refund policy on terms and conditions of course fee and refunds due to course termination by the School.
  • Details of the protection of the students tuition fees under the Student Tuition Fee Account endorsed by CASE
  • Communication
  • Students feedback procedures.
  • Mode of notification will be by telephone, email, letter/memo, notice on notice board or face-to-face meeting in the event of any changes.

We have proper procedures in place to keep students posted of changes. The Education Manager will speak and counsel Students or inform them of any change that may arise.

 
   
Pertinent Information relating to our Courses
Confidentiality of Student Data
Student Support Services
Orientation Program
Feedback/Grievance Mechanism
Student Progression
Student Handbook
      We, ST-SOM, are here to help you succeed.
COPYRIGHT © 2009 | SmartTeam PTE LTD