We, SmartTeam - School of Management, are here to help you succeed.              Our Courses: Professional Certificate in Customer Service and Telemarketing,       Professional Certificate in Business & Marketing,        Diploma in Business & Marketing,        Advanced Diploma in Business & Marketing        ... and more...
 

Mission

To explore new boundaries with quality education, continuous learning and skill development.

The training module is to provide all learning, coaching and development necessary for all levels of staff to perform their job effectively. This includes orientation of career planning, equip with designed, developed, implemented and evaluated, based on clear identified learning and development needs.

“Our goal will be to promote from within whenever possible...many, perhaps the majority of our current entry, and middle level management, as well as several senior level executives, have been promoted and developed from our staff of telephone representatives --- each Regions should continue to improve on the identification and development of this talent base, and to invest in its people.”

Vision

To be readily recognised as an institution of choice for our commitment to total education and academic quality at every level.

Core Values

Our core values include a belief in and a commitment to:

  • Nurturing
    Offering people opportunities and support for growth and change in both personal and professional contexts.
  • Excellence
    Creating a dynamic and cohesive environment that fosters commitment to excellence and supports continuous improvement.
  • Accountability
    Ensuring the safety and welfare of our stakeholders as well as the prudent utilisation of resources through effective and efficient management.
  • Communication
    Communicating decisions clearly on defined policies and guidelines.
  • Commitment
    Our staffs are trained to deliver quality and consistent customers' service to achieve customers' satisfaction We are also committed to exceed our customers' expectations by ensuring our courses are effectively managed.

Quality Policy

We are committed to ensure that the school’s policy and processes continue to effectively and efficiently ensure the quality, relevancy and continuous improvement of our academic programmes at all level.

Culture Statement

Promote learning and continuous learning.

 
 
About Us
Mission, Vision, Core Values & Quality Policy
Our Service Commitment
Management Council; Academic Board & Examination Board
Organisation Chart
Message from Our Principal
ST SOM Advantages
Facilities at ST SOM
Lecturers Profiles
Our Premises

  Cert No. : EDU-3-3018
  Validity : 24/08/2011 - 23/08/2012

      We, ST-SOM, are here to help you succeed.
COPYRIGHT © 2011 | SmartTeam School of Management Pte Ltd | UEN : 200803853H | Expiry : September 17, 2011